Frequently Asked Questions

What safety and sanitation precautions are you taking?

• Additional hand sanitizing stations placed throughout the center
• Wipes, microfiber cloths and sanitizer spray conveniently located throughout the center to clean equipment after use
• Equipment spacing to ensure adherence to social distance, equipment blocked off.
• Scheduled disinfection of equipment and high touch areas throughout the day
• Social distance markings to assist with general awareness
• Signage throughout the center to serve as reminders to wash hands, wipe down equipment, and be mindful of spacing
• Member screening at entry

Will the pools be available for use?

• Starting Tuesday, June 16 the Warm Water/Exercise pool will be open during normal business hours.
• Due to state guidelines, we will have 15 spots available. Please call for availability, reservations are recommended.
• The pool will be limited to 3-4 members due to patient programming from 8 am–5 pm, Monday & Wednesday 8:00am – 12:30pm and Tuesday & Thursdays 1:00-5:00pm.
• Please remember to bring your own towel.
• Limited aqua classes will resume Monday, June 22. CLICK HERE for the latest class schedule.

Will the Sauna, Steam Rooms, and whirlpool be available?

• The sauna is now open for use! the steam rooms, and whirlpool in the Men’s and Women’s locker room are closed. We will continually monitor CDC guidelines to provide updates regarding the opening of the steam rooms and whirlpool.

Will members be required to wear a mask?

• Facemask are required in the common areas until you are actively exercising.

Will there be Group Exercise classes, Personal Training, Swim Lessons or Massage when you re-open?

• Group exercise classes resume on November 23rd! We are excited to have you back and rest assured we are taking thorough safety precautions.
• Personal training, swim lessons and massage are available.

What will be hours of operation be for the center?

Hours start November 2nd:

• Monday – Thursday 5 a.m. – 8 p.m.
• Friday 5 a.m. – 7 p.m.
• Saturday – Sunday 8 a.m. – 5 p.m.

Will the showers be open?

• Showers are open. Please bring your own towel.

Will the Kids in Motion area be available?

• Upon re-opening, the FitKids will be closed. We will keep you all informed via email and social media as to when we will resume ancillary services and classes.

**Any of the above mentioned could be extended to meet updated CDC guidelines or state mandates.

Learn more about MercyOne Health & Fitness Center at the Member Services desk, call (515) 226-9622 or complete our contact form.